Last updated: September 3, 2026
This Privacy Policy explains how 2Teams.AI ("we", "us") collects, uses, and protects information when you use the B2B Co-Pilot AI platform (the "Service"). By using the Service, you agree to the collection and use of information as described in this policy. This policy should be read together with our Terms of Service.
Our commitment: we do not sell, rent, or otherwise commercialize your personal account data or your Customer Data to third parties. Data is used solely to operate, secure, and improve the Service for you, as described below.
When your account is set up, we collect and store your business name, username, hashed password, and — where you choose to provide them — an email address and phone number, used to deliver account access details and service notifications.
We record activity related to your use of the Service, including searches performed, leads generated, notes and lead statuses you create, AI query and provider-search consumption against your plan's limits, and support/feedback messages you send us — including any files or screenshots you voluntarily upload (for example, a payment confirmation receipt).
We automatically collect limited technical information necessary to operate and secure the Service, such as your browser type, the page you were on, and error details, when you use features like our incident-reporting tool. We also log the IP address and browser used at each login, together with a device-recognition cookie described below, to detect and prevent unauthorized account sharing (see Section 4.3 of our Terms of Service).
We use a strictly necessary session cookie to keep you signed in and to identify your account securely; without it, the Service cannot function. We also set a long-lived device-recognition cookie, used solely to detect whether an account is being accessed from an unusual number of different devices (a sign of unauthorized account sharing) — it does not track you across other websites. We also use your browser's local storage (not a tracking cookie) to remember interface preferences on your own device, such as whether you have completed the onboarding tour or enabled notifications. We do not use third-party advertising or cross-site tracking cookies.
We rely on the following categories of third-party service providers to operate the Service. These providers process data solely on our behalf and under their own applicable terms — we do not permit them to use your data for their own independent purposes.
| Purpose | Provider |
|---|---|
| AI-assisted search & verification | Google (Places API, Gemini) |
| Transactional email delivery | Resend |
| Voice & WhatsApp communications | Twilio |
| Admin notifications | Telegram |
| Hosting & data storage | Google Cloud Platform |
We retain your account information and Customer Data for as long as your account is active, and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data by contacting us as described below.
We use industry-standard measures to protect your information, including encrypted password storage, access-controlled cloud storage, and authenticated access to any files you upload (such data is never made publicly accessible). No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data, or to object to certain processing. To exercise any of these rights, contact us using the details below.
The Service is intended for business use by adults and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.
For any questions about this Privacy Policy or your data, reach out through the Support Chat inside the platform, or email us at soporte@2teams-ai.com.