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Terms of Service

Last updated: September 15, 2026

These Terms of Service ("Terms") constitute a binding agreement between you (the "Customer" or "you"), the entity or individual using the B2B Co-Pilot AI platform, and 2Teams.AI ("we", "us", "the Company"), the operator of the B2B Co-Pilot AI platform (the "Service"). By creating an account, logging in, checking the acceptance box, or using the Service in any way, you agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree, you must not access or use the Service.

Contents

  1. Description of the Service
  2. Eligibility & Accounts
  3. License Grant
  4. Prohibited Conduct
  5. Intellectual Property
  6. Subscriptions, Trials & Payment
  7. Customer Data
  8. Commercial Disclaimer
  9. Disclaimer of Warranties
  10. Limitation of Liability
  11. Indemnification
  12. Suspension & Termination
  13. Governing Law & Disputes
  14. General Provisions
  15. Contact

1. Description of the Service

B2B Co-Pilot AI is a software-as-a-service platform that helps businesses discover, verify, and manage wholesale B2B supplier and distributor contacts through AI-assisted search tools, a lead tracking dashboard, and integrated communication channels ("Support Chat"). The Service is intended solely for business-to-business use and is not directed at consumers.

2. Eligibility & Accounts

Accounts are created and administered manually by the 2Teams.AI team on behalf of approved business customers. You represent that you are at least 18 years old and have the authority to bind the business entity on whose behalf you use the Service. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use of your account.

3. License Grant

Subject to your continued compliance with these Terms and, where applicable, timely payment of fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service solely for your own internal business purposes. This license does not grant you any ownership interest in the Service and does not include the right to:

  • Sublicense, resell, lease, rent, or otherwise make the Service available to any third party;
  • Use the Service to build, train, or improve a competing product or service;
  • Remove, obscure, or alter any copyright, trademark, or other proprietary notices.

4. Prohibited Conduct

The following conduct is strictly prohibited and constitutes a material breach of these Terms:

4.1 Reverse Engineering, Copying & Derivative Competing Products

You shall not, and shall not permit or assist any third party to: (a) decompile, disassemble, reverse engineer, or otherwise attempt to derive the source code, underlying algorithms, prompts, or AI models of the Service; (b) copy, clone, replicate, or imitate the Service's user interface, workflows, visual design, or business logic, in whole or in part; or (c) use any information obtained from the Service, directly or indirectly, to design, develop, or operate a product or service that competes with the Service.

4.2 Scraping & Automated Data Extraction

You shall not use any robot, spider, crawler, scraper, script, browser extension, automation tool, or any other automated or semi-automated means to access, query, scrape, harvest, index, or otherwise extract data — including, without limitation, our proprietary database of verified suppliers and distributors — from the Service, in whole or in part, except through the standard interactive use of the officially provided user interface under your own authorized account and within the usage limits assigned to your plan.

4.3 Account Sharing

Each account is personal to the individual business that purchased it and is strictly non-transferable. You shall not share your username, password, or any other access credentials with any other person, business, or entity — including allowing multiple unrelated individuals to take turns using the same account. We use technical measures, including device recognition, to detect account sharing. If we determine, in our sole discretion, that an account is being shared, we may immediately and permanently suspend the account without refund of any fees paid, in addition to any other remedy available to us under these Terms.

4.4 Other Prohibited Uses

  • Circumventing, disabling, or interfering with any usage limits, security features, or rate limits;
  • Uploading malicious code or attempting to gain unauthorized access to the Service or other accounts;
  • Using the Service for any unlawful purpose or in violation of any applicable export control, anti-spam, or data protection law.

Violation of this Section 4 constitutes grounds for immediate suspension or termination of your account under Section 12, in addition to any legal remedies available to us, including injunctive relief and recovery of damages.

5. Intellectual Property

The Service — including its software, source code, AI prompts and configurations, design, trademarks, logos, documentation, and all content generated by the platform itself (excluding the underlying factual business information about third-party suppliers, which is not owned by us) — is and will remain the exclusive property of 2Teams.AI and its licensors. All rights not expressly granted to you under these Terms are reserved by 2Teams.AI.

6. Subscriptions, Trials & Payment

Certain features may be offered on a free trial basis, subject to usage limits and a fixed expiration date. Continued access after a trial or paid subscription period requires renewal, which may be processed manually (e.g., via Zelle) at our sole discretion. We reserve the right to immediately suspend access upon expiration of a trial or subscription period, with no grace period, until renewal is confirmed. Fees, once paid, are described in Section 8 (Commercial Disclaimer) and are non-refundable except as required by applicable law.

7. Customer Data

As between you and us, you retain ownership of the notes, lead statuses, and other records you create within your account in connection with your use of the Service ("Customer Data"). You grant us a limited license to host, process, and display Customer Data solely to provide the Service to you. We may aggregate and anonymize verification data about publicly available suppliers (excluding your private notes or proprietary business information) to improve the accuracy and coverage of the Service for all customers.

8. Commercial Disclaimer

The Service provides tools to discover and verify contact information for third-party suppliers and distributors using artificial intelligence and publicly available sources. We do not guarantee, warrant, broker, or represent that any supplier or distributor identified through the Service will respond to outreach, agree to do business with you, honor wholesale pricing, or enter into any commercial relationship or agreement of any kind with you. Any business relationship you pursue with a third party identified through the Service is entered into at your own risk and discretion, and 2Teams.AI is not a party to, and assumes no responsibility for, any such relationship, negotiation, or transaction.

8.1 Tier Classification Limitations

The Service classifies suppliers into tiers (e.g., "Direct Manufacturer," "Authorized Distributor") using artificial intelligence trained to analyze publicly available information, primarily the supplier's own website. This classification is a good-faith, automated assessment and is not, and cannot be, a guarantee of a supplier's actual business practices or its true relationship with any brand. Some suppliers misrepresent their status — on their website, in direct communication, or during negotiation — in ways our automated system cannot detect from publicly available information alone (for example, verbally claiming direct brand authorization, or quoting wholesale pricing that does not leave a viable resale margin). Any label, filter, or statement displayed by the Service (including that a supplier is "not Tier 3," "not a liquidator," or "not a retailer") reflects the output of this automated analysis at the time of verification and is not a warranty. Usage credits consumed to generate a supplier listing are not refundable based on the outcome of your subsequent negotiation with that supplier. Refunds of usage credits are issued only when our automated re-verification process confirms that a listing no longer meets our stated criteria (e.g., the supplier's website is no longer active, or its published content now shows characteristics of a Tier 3 reseller, liquidator, or similar excluded category).

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. Supplier information is generated with the assistance of artificial intelligence and third-party data sources and may contain errors, omissions, or outdated information. You are solely responsible for independently verifying any information before relying on it for commercial decisions.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL 2TEAMS.AI, ITS OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless 2Teams.AI and its officers, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your breach of these Terms, your violation of any law, or your use of the Service, including any business dealings with third parties identified through the Service.

12. Suspension & Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice. Without limiting the foregoing, we may immediately suspend or terminate your account, without refund of any fees paid, if we determine, in our sole discretion, that you have violated Section 4 (Prohibited Conduct) or any other material provision of these Terms. Upon termination, your right to access and use the Service will immediately cease. Sections 4, 5, 8, 9, 10, 11, and 13 shall survive termination of these Terms.

13. Governing Law & Disputes

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of laws principles. Any dispute arising out of or related to these Terms or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Florida, and you consent to personal jurisdiction therein.

14. General Provisions

We may modify these Terms from time to time; continued use of the Service after a change becomes effective constitutes acceptance of the revised Terms. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and 2Teams.AI regarding the Service.

15. Contact

For questions about these Terms, please reach out through the Support Chat inside the platform, or email us at soporte@2teams-ai.com.